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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Harve Rosenthal

Harve Rosenthal

October 17, 2024

5  out of  5
rating by Harve Rosenthal
"Melissa is customer friendly and helpful with all issues. Always available for any questions..thanks"
We responded:
"Thank you Harve, your feedback is greatly appreciated and so is your business. "
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Brittney Shelton

September 20, 2024

5  out of  5
rating by Brittney Shelton
"Jovany is amazing and very professional. I would highly recommend him!"
We responded:
"Thank you Brittney, we appreciate the feedback and your business. Jovany has been with us from day one and we agree that he is one of the best! "
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John Swain

September 20, 2024

5  out of  5
rating by John Swain
"Melissa always does an amazing job! Great asset to tim's company."
We responded:
"Thank you John, she is definitely a keeper. We appreciate the review, the feedback and your business."
Profile photo of John Lewis

John Lewis

September 10, 2024

5  out of  5
rating by John Lewis
"Tim and his staff are always there for me. Tim even replies to emails on weekends. I usually deal with Melissa and she is always helpful!"
We responded:
"Thank you John, great customers (and friends!) like you make is easy. We appreciate your business and all the years we have known each other. "
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Aurelio Jaimes

August 9, 2024

5  out of  5
rating by Aurelio Jaimes
"Excellent service in cathedral city State Farm Insurance. Melissa and staff working for long time."
We responded:
"Thank you for the five stars, we appreciate your business!"
Profile photo of Felicia Lipps

Felicia Lipps

August 7, 2024

5  out of  5
rating by Felicia Lipps
"Melissa Alvarez is one of the best State Farm agents or associates I’ve ever worked with. I’ve been with Statefarm for 27 years. I’ve had Melissa for about five years or eight years. She is so patient and kind and gets things done. She helps as much as she can and it’s the best ever, I wouldn’t go anywhere if Statefarm ever loses her she’ll lose. I’ll follow her. She’s wonderful thank you for everything you do. Your Yout Great God bless"
We responded:
"Thank you Felicia, Melissa is such a pleasure. We appreciate the kind words and your business. "
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Steve Pearson

August 4, 2024

5  out of  5
rating by Steve Pearson
"Melissa was great. I had to transfer policies from Tx to Ca and she had me in and out of the office in no time."
We responded:
"Thank you Steve, I appreciate your feedback and your business. Let us know anytime we can help!"
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Suzana Barajas

July 18, 2024

5  out of  5
rating by Suzana Barajas
"Arabella provided great service and answered all my questions."
We responded:
"Thank you for your business Suzana, we appreciate it. Whenever you need help with this or any other insurance, please let us know! "
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Melissa garcia

July 18, 2024

5  out of  5
rating by Melissa garcia
"My experience with this insurance is amazing! All thanks to Arabella Bandy! I went through a horrific car accident and she has been nothing but patient, quick on her responses, professional, and much more. I currently took out another insurance and she was so quick to send me quotes, I thought I was going to wait by the end of the week at least to receive the quotes. But after I ended a call with her I got them within 15 min or less. I couldn’t be anymore happier to have worked with Arabella, especially after my accident. Thank you so much Bella for everything! My family and I appreciate you so much!"
We responded:
"Thank you Melissa, Arabella is great with Auto, Home, Life, Health and Disability Insurance and we are glad she is with us also. I'm sorry to hear about your accident, but glad she could help. We all appreciate your feedback and your business!"
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Roy Sierra

July 15, 2024

5  out of  5
rating by Roy Sierra
"Melissa is always nice, kind and considerate and very efficient."
We responded:
"Thank you Roy, Melissa is great at Auto, Home, Life and Business insurance and we all strive to give you the best service possible. We appreciate the kind words and your business. "
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Jason Cammisa

June 26, 2024

5  out of  5
rating by Jason Cammisa
"Great company - great people. They always treat me like I am their only customer. Fast and very fair on pricing."
We responded:
"Thank you Jason, we appreciate the feedback and your business. We try to make your experience a great one. "
Profile photo of Bud Wharton

Bud Wharton

June 19, 2024

5  out of  5
rating by Bud Wharton
"My experience with Arabella Bandy, Insurance Agent, with Tim Wood State Farm Insurance Agency in Cathedral City, CA has been exceptional. Relocating across states is one thing and then needing to find insurance for the car quite another. Arabella understood instinctively the need and went to work providing quotes and getting a policy in place. Each step of the way, Arabella had each detail covered and my policy was in force at the exact time needed. Thank you Arabella for a great experience and I look forward to many renewals! Bud & Phil"
We responded:
"Thank you Bud and Phil for the feedback. Welcome to your new home! We appreciate the feedback and your business. "
Profile photo of Jonathan

Jonathan

June 6, 2024

5  out of  5
rating by Jonathan
"My experience is always 5 star. Specifically when I work with Melissa Alvarez. She always provides the answers I’m looking for in a quick and efficient manner. Is always happy to help, you can hear her smile through the phone. Definitely an asset to Tim Wood’s office."
We responded:
"Thank you Jonathan for recognizing Melissa and the care she puts into every customer. For Auto, home, Life of Business insurance (or sometimes just because she is so easy to talk to), Melissa is one of the best. I appreciate your business and your feedback."
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M Montalvo

June 6, 2024

5  out of  5
rating by M Montalvo
"Melissa Alvarez she is very helpful and explains all details i will recommend her thank you."
We responded:
"thank you so much for the feedback, she really is great with Home, Auto, Life or Business Insurance. We appreciate your business and the kind words. "
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Andrea Jaimes

May 23, 2024

5  out of  5
rating by Andrea Jaimes
"If there were more stars to give to Melissa Alvarez I would. She is exceptional and very knowledgeable at her job. Melissa is always a pleasure to work with. She is always kind, courteous, and honest. I trust all my insurance needs to her and State Farm. I could not be happier !!"
We responded:
"Thank you so much Andrea. We appreciate having great customers like you every day. Thank you for the review also, we like getting the feedback. "
Profile photo of Miguel Navarro Castellanos

Miguel Navarro Castellanos

May 22, 2024

5  out of  5
rating by Miguel Navarro Castellanos
"Gracias por el servicio"
We responded:
"You are welcome, Miguel, we appreciate your business and your feedback. "
Profile photo of Stéphane Spoiden

Stéphane Spoiden

May 14, 2024

5  out of  5
rating by Stéphane Spoiden
"Melissa Alvarez has been a perfect Representative for years; helpful, knowledgeable, and quick."
We responded:
"Thank you Stephane! We think she is pretty awesome also and thank you for the feedback, that means a lot to us. We appreciate your business. "
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Eileen Stern

May 13, 2024

5  out of  5
rating by Eileen Stern
"You call. They answer. They respond. They give you great service and great prices. This is what you expect from a top notch insurance agent. Melissa helped me in a just a few hours to insure a new car while waiting for the title! We have all our cars and homes insured with Tim Wood's office. Glad we do!"
We responded:
"Eileen, you have no idea how much we appreciate you. Thank you for the kind words."
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Edith Alvarenga

May 10, 2024

5  out of  5
rating by Edith Alvarenga
"Melissa as always your assistance is on target! Your knowledge, patience and kindness much appreciated!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that you found your experience with Melissa to be so positive. We strive to provide excellent service and assistance to all our customers. If you ever need anything else, don't hesitate to reach out."
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Graham Ricker

May 7, 2024

5  out of  5
rating by Graham Ricker
"Very helpful, kind, and thoughtful. Jovanny and Melissa are top notch."
We responded:
"Thank you Robert, we love having you as a customer. We appreciate the kind words."
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Khalid AD

May 4, 2024

5  out of  5
rating by Khalid AD
"Love it 😘😊you are with small make me best Customer"
We responded:
"Thank you Khalid, we appreciate it! "
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Andrea Rose

May 2, 2024

5  out of  5
rating by Andrea Rose
"Javier was wonderful. He listened to my situation and handled the problem immediately. Very grateful for his help."
We responded:
"Hi Andrea, Melissa is the best and everyone here is always there to help answer questions. We appreciate your business!"
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zack bernato

April 30, 2024

5  out of  5
rating by zack bernato
"Melissa was great and easy to work with"
We responded:
"Thank you Zack, I appreciate the feedback and your business. Have a great day!"
Profile photo of gabriela rosales

gabriela rosales

April 27, 2024

5  out of  5
rating by gabriela rosales
"Melissa Has been Our Agent Since 2018 , We Love How We Always Receive Great Customer Service She The One To Go If You Need Insurance Or Have Any Questions She Makes Things Clear and very understandable ."
We responded:
"Thank you Gabriela, we think Melissa is incredible also. All our folks are super helpful, have great experience and love what they do. We are very fortunate to have them and you to work with. "
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marcus pedian

April 27, 2024

5  out of  5
rating by marcus pedian
"I have been working with Melissa Alvarez from the state farm cathedral city branch for the last six years for renters and earthquake insurance. Melissa is always Very professional and pleasant."
We responded:
"Thank you Marcus. We think she is great also! We appreciate your renters and earthquake business."