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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Neil Alexander

Neil Alexander

November 2, 2024

5  out of  5
rating by Neil Alexander
"I was shopping around for auto insurance after decades with another carrier. State Farm offered me a lower rate than any other carrier. Thank you so much."
We responded:
"Thank you Neil! We are so glad that we could help. We appreciate your kind words and your business. "
Profile photo of Andrea Rose

Andrea Rose

October 23, 2024

5  out of  5
rating by Andrea Rose
"Melissa was very helpful. I have been with this office for several decades and have gotten wonderful service from everyone there."
We responded:
"Hi Andrea, Melissa is the best and everyone here is always there to help answer questions. We appreciate your business!"
Profile photo of Andrew Rastegar

Andrew Rastegar

October 22, 2024

5  out of  5
rating by Andrew Rastegar
"Arabella Bandy is great and very professional! Prompt response. highly recommend working with her"
We responded:
"Thank you Andrew, we truly appreciate the feedback and your business. We think Arabella is great also btw. She has been with us almost 5 years now with 10 years prior experience. She's great. "
Profile photo of Jeff Reddy

Jeff Reddy

October 21, 2024

5  out of  5
rating by Jeff Reddy
"Melissa answer ed my question quickly and provided the information needed immediately."
We responded:
"Thank you Jeff, we think she is great also. Thank you for your business."
Profile photo of Harve Rosenthal

Harve Rosenthal

October 17, 2024

5  out of  5
rating by Harve Rosenthal
"Melissa is customer friendly and helpful with all issues. Always available for any questions..thanks"
We responded:
"Thank you Harve, your feedback is greatly appreciated and so is your business. "
Profile photo of Brittney Shelton

Brittney Shelton

September 20, 2024

5  out of  5
rating by Brittney Shelton
"Jovany is amazing and very professional. I would highly recommend him!"
We responded:
"Thank you Brittney, we appreciate the feedback and your business. Jovany has been with us from day one and we agree that he is one of the best! "
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John Swain

September 20, 2024

5  out of  5
rating by John Swain
"Melissa always does an amazing job! Great asset to tim's company."
We responded:
"Thank you John, she is definitely a keeper. We appreciate the review, the feedback and your business."
Profile photo of John Lewis

John Lewis

September 10, 2024

5  out of  5
rating by John Lewis
"Tim and his staff are always there for me. Tim even replies to emails on weekends. I usually deal with Melissa and she is always helpful!"
We responded:
"Thank you John, great customers (and friends!) like you make is easy. We appreciate your business and all the years we have known each other. "
Profile photo of Aurelio Jaimes

Aurelio Jaimes

August 9, 2024

5  out of  5
rating by Aurelio Jaimes
"Excellent service in cathedral city State Farm Insurance. Melissa and staff working for long time."
We responded:
"Thank you for the five stars, we appreciate your business!"
Profile photo of Felicia Lipps

Felicia Lipps

August 7, 2024

5  out of  5
rating by Felicia Lipps
"Melissa Alvarez is one of the best State Farm agents or associates I’ve ever worked with. I’ve been with Statefarm for 27 years. I’ve had Melissa for about five years or eight years. She is so patient and kind and gets things done. She helps as much as she can and it’s the best ever, I wouldn’t go anywhere if Statefarm ever loses her she’ll lose. I’ll follow her. She’s wonderful thank you for everything you do. Your Yout Great God bless"
We responded:
"Thank you Felicia, Melissa is such a pleasure. We appreciate the kind words and your business. "
Profile photo of Steve Pearson

Steve Pearson

August 4, 2024

5  out of  5
rating by Steve Pearson
"Melissa was great. I had to transfer policies from Tx to Ca and she had me in and out of the office in no time."
We responded:
"Thank you Steve, I appreciate your feedback and your business. Let us know anytime we can help!"
Profile photo of Suzana Barajas

Suzana Barajas

July 18, 2024

5  out of  5
rating by Suzana Barajas
"Arabella provided great service and answered all my questions."
We responded:
"Thank you for your business Suzana, we appreciate it. Whenever you need help with this or any other insurance, please let us know! "
Profile photo of Melissa garcia

Melissa garcia

July 18, 2024

5  out of  5
rating by Melissa garcia
"My experience with this insurance is amazing! All thanks to Arabella Bandy! I went through a horrific car accident and she has been nothing but patient, quick on her responses, professional, and much more. I currently took out another insurance and she was so quick to send me quotes, I thought I was going to wait by the end of the week at least to receive the quotes. But after I ended a call with her I got them within 15 min or less. I couldn’t be anymore happier to have worked with Arabella, especially after my accident. Thank you so much Bella for everything! My family and I appreciate you so much!"
We responded:
"Thank you Melissa, Arabella is great with Auto, Home, Life, Health and Disability Insurance and we are glad she is with us also. I'm sorry to hear about your accident, but glad she could help. We all appreciate your feedback and your business!"
Profile photo of Roy Sierra

Roy Sierra

July 15, 2024

5  out of  5
rating by Roy Sierra
"Melissa is always nice, kind and considerate and very efficient."
We responded:
"Thank you Roy, Melissa is great at Auto, Home, Life and Business insurance and we all strive to give you the best service possible. We appreciate the kind words and your business. "
Profile photo of Jason Cammisa

Jason Cammisa

June 26, 2024

5  out of  5
rating by Jason Cammisa
"Great company - great people. They always treat me like I am their only customer. Fast and very fair on pricing."
We responded:
"Thank you Jason, we appreciate the feedback and your business. We try to make your experience a great one. "
Profile photo of Bud Wharton

Bud Wharton

June 19, 2024

5  out of  5
rating by Bud Wharton
"My experience with Arabella Bandy, Insurance Agent, with Tim Wood State Farm Insurance Agency in Cathedral City, CA has been exceptional. Relocating across states is one thing and then needing to find insurance for the car quite another. Arabella understood instinctively the need and went to work providing quotes and getting a policy in place. Each step of the way, Arabella had each detail covered and my policy was in force at the exact time needed. Thank you Arabella for a great experience and I look forward to many renewals! Bud & Phil"
We responded:
"Thank you Bud and Phil for the feedback. Welcome to your new home! We appreciate the feedback and your business. "
Profile photo of Jonathan

Jonathan

June 6, 2024

5  out of  5
rating by Jonathan
"My experience is always 5 star. Specifically when I work with Melissa Alvarez. She always provides the answers I’m looking for in a quick and efficient manner. Is always happy to help, you can hear her smile through the phone. Definitely an asset to Tim Wood’s office."
We responded:
"Thank you Jonathan for recognizing Melissa and the care she puts into every customer. For Auto, home, Life of Business insurance (or sometimes just because she is so easy to talk to), Melissa is one of the best. I appreciate your business and your feedback."
Profile photo of M Montalvo

M Montalvo

June 6, 2024

5  out of  5
rating by M Montalvo
"Melissa Alvarez she is very helpful and explains all details i will recommend her thank you."
We responded:
"thank you so much for the feedback, she really is great with Home, Auto, Life or Business Insurance. We appreciate your business and the kind words. "
Profile photo of Andrea Jaimes

Andrea Jaimes

May 23, 2024

5  out of  5
rating by Andrea Jaimes
"If there were more stars to give to Melissa Alvarez I would. She is exceptional and very knowledgeable at her job. Melissa is always a pleasure to work with. She is always kind, courteous, and honest. I trust all my insurance needs to her and State Farm. I could not be happier !!"
We responded:
"Thank you so much Andrea. We appreciate having great customers like you every day. Thank you for the review also, we like getting the feedback. "
Profile photo of Miguel Navarro Castellanos

Miguel Navarro Castellanos

May 22, 2024

5  out of  5
rating by Miguel Navarro Castellanos
"Gracias por el servicio"
We responded:
"You are welcome, Miguel, we appreciate your business and your feedback. "
Profile photo of Stéphane Spoiden

Stéphane Spoiden

May 14, 2024

5  out of  5
rating by Stéphane Spoiden
"Melissa Alvarez has been a perfect Representative for years; helpful, knowledgeable, and quick."
We responded:
"Thank you Stephane! We think she is pretty awesome also and thank you for the feedback, that means a lot to us. We appreciate your business. "
Profile photo of Eileen Stern

Eileen Stern

May 13, 2024

5  out of  5
rating by Eileen Stern
"You call. They answer. They respond. They give you great service and great prices. This is what you expect from a top notch insurance agent. Melissa helped me in a just a few hours to insure a new car while waiting for the title! We have all our cars and homes insured with Tim Wood's office. Glad we do!"
We responded:
"Eileen, you have no idea how much we appreciate you. Thank you for the kind words."
Profile photo of Edith Alvarenga

Edith Alvarenga

May 10, 2024

5  out of  5
rating by Edith Alvarenga
"Melissa as always your assistance is on target! Your knowledge, patience and kindness much appreciated!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that you found your experience with Melissa to be so positive. We strive to provide excellent service and assistance to all our customers. If you ever need anything else, don't hesitate to reach out."
Profile photo of Graham Ricker

Graham Ricker

May 7, 2024

5  out of  5
rating by Graham Ricker
"Very helpful, kind, and thoughtful. Jovanny and Melissa are top notch."
We responded:
"Thank you Robert, we love having you as a customer. We appreciate the kind words."
Profile photo of Khalid AD

Khalid AD

May 4, 2024

5  out of  5
rating by Khalid AD
"Love it 😘😊you are with small make me best Customer"
We responded:
"Thank you Khalid, we appreciate it! "