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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nesa Wu

February 25, 2023

5  out of  5 rating by Nesa Wu
"I am happy to share details. Lately I have spent lots of time reaching out to various companies: American Airlines several times; my supplemental health insurance 6 times to resolve a problem. These communications were very unsatisfactory. It was very rewarding when I reached out to State Farm and spoke to Arabella Bandy who went out of her way to clearly explain my options with respect to earthquake insurance. I know that in previous years I have asked for such information and the input I then received was very short. This time Arabella made everything very clear to me and patiently answered all my questions. Arabella is a keeper for her company she is working for. Truly an asset to State Farm. Thank you Arabella for your effort. Make sure that your boss reads these comments. Nesa Wu, PhD Industrial Engineer"

Mark Borovitz

February 25, 2023

5  out of  5 rating by Mark Borovitz
"Arabella Brandy is fantastic! Whenever I call or email Tim Wood’s office, Arabella takes care of all my needs efficiently, competently, and with friendliness and care"

Tate Varela

February 16, 2023

5  out of  5 rating by Tate Varela
"I have always had exceptional customer service, knowledgable advice and a professional and friendly approach from Tim Wood's office. Highest recommendation."

Scott Sherman

February 3, 2023

5  out of  5 rating by Scott Sherman
"Tim Wood State Farm agency is always efficient helpful and professional Especially working with Jovanny is always an amazing experience. He is knowledgeable and always happy to answer questions and returns phone calls and e mails in a quick way Always pleasant and a pleasure to work with. I highly recommend Tim woods State Farm !"

Sergio Romero

February 1, 2023

5  out of  5 rating by Sergio Romero
"I want thank Arabella bandy for her assistants n help with my vehicles insurance she is really helpful an on point make sure u give her a call for ur needs do not hesitate.. best quotes u can get(:"

Florian Velea

January 31, 2023

5  out of  5 rating by Florian Velea
"I am so happy to do business in this office. I had such a great experience with Arabella Bandy. She made everything easy to understand and took care of all my needs. Arabella is experienced, professional and curtious. Thank you"

Ricardo Soto

January 31, 2023

5  out of  5 rating by Ricardo Soto
"I’ve had State Farm before and I came back because honestly I got the most value for my car insurance. Jovany Calvillo was patient with me, went over my options and always kept my budget in mind, I recommend you looking for this guy, he’s easy going and not pushy like a salesman. It was easy to work w him. Thanks again."

dave campbell

January 25, 2023

5  out of  5 rating by dave campbell
"Jovany was awesome he was very thorough in checking out the best coverage for my situation. Very knowledgeable for unique policies. I highly recommend them 👍🏼"

Murilo Bustamante

January 17, 2023

5  out of  5 rating by Murilo Bustamante
"Every time I need an insurance they do an amazing service for me. I have to thanks Arabella Bandy for being so polite and helpful the last time I needed them."

Stephen Thomas-Orsino

December 16, 2022

5  out of  5 rating by Stephen Thomas-Orsino
"Receive exceptional service from Arabella. She is a pleasure to work with on all of my insurance needs. Tim Wood has a great team in this office."

Dianne Gardner

December 14, 2022

5  out of  5 rating by Dianne Gardner
"Jovany Calvillo has always been able to answer my questions quickly and promptly. I really appreciate the customer service he provides. Thank you."

Ash Elliott

December 5, 2022

5  out of  5 rating by Ash Elliott
"Had an amazing experience with Arabella Bandy. My auto pay debit card was misplaced, and I had to order a new one. I thought my insurance was going to get canceled. Arabella corrected the situation and got me set up with an auto pay using my checking account,being as my debit card was still in the mail. Thank you so much Arabella.excellent customer service. 🙏"

Elizabeth Castro

December 1, 2022

5  out of  5 rating by Elizabeth Castro
"Very patient and answered all questions and doubts."

Sherry Robertson

October 18, 2022

5  out of  5 rating by Sherry Robertson
"Melissa at State Farm is amazing and so very helpful."
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Harvey Grossman

October 18, 2022

5  out of  5 rating by Harvey Grossman
"They are always available with information needed. Good workers"

Janet Kitsul

October 17, 2022

5  out of  5 rating by Janet Kitsul
"Ms Alveraz was very polite,efficient and speedy"

Miranda Hartman

October 17, 2022

5  out of  5 rating by Miranda Hartman
"Melissa Alvarez is, in my experience, the best in the business. She is unbelievably prompt, efficient and friendly. I highly recommend State Farm to anyone looking for insurance."

Margie Saenz

October 17, 2022

5  out of  5 rating by Margie Saenz
"How refreshing to speak with an agent on the phone who is thorough, pleasant, patient and informative. Melissa Alvarez took the time to help me set up my auto insurance. So glad I changed carriers. Thank you, Melissa!"

CQSC Steering Committee

October 14, 2022

5  out of  5 rating by CQSC Steering Committee
"Thanks Melissa , appreciate the prompt response ., Barrie Reagan"

Kirk Baker

October 11, 2022

5  out of  5 rating by Kirk Baker
"I love the way I get a live person when I call Tim’s office. Remarkable service!"

Pietro Capuani

October 10, 2022

5  out of  5 rating by Pietro Capuani
"Melissa and Jovany are very professional , friendly and helpful. My experience dealing with them is always #1. Keep up the good work"

Kathleen Husko

October 5, 2022

5  out of  5 rating by Kathleen Husko
"Melissa E. Alvarez, our auto insurance agent, is very knowledgeable, courteous, and there is always a prompt phone answer and response. I highly recommend the Tim Wood Insurance Agency."

Andrew Castaneda

October 1, 2022

5  out of  5 rating by Andrew Castaneda
"I’ve been other time woods for about 3 years now’s and can’t say anything bad about them !! My in laws have been with Tim woods for more the 10 years and they have been satisfied ever since ! … this tim woods State Farm is the right choice … they have always had our back & they have always gone above and beyond for our family with there excellent service & great prices ! … if your looking for insurance I recommend Tim woods P.s…. Melissa Alverez is the best !! She’s our agent and we absolutely love her"

Andy Cardenas

September 30, 2022

5  out of  5 rating by Andy Cardenas
"I have been with Tim and his staff for over four years now. Reaching out to them with my many changes and vehicles has been super easy and I am always treated with professionalism and care. I highly recommend them for your insurance needs. Big shout out to Melissa Alvarez for always taking care of me."

Joe Lucente

September 30, 2022

5  out of  5 rating by Joe Lucente
"Melissa Alvarez always helps me by providing accurate and relevant answers to questions about my policy. She is professional and caring. Thank you Melissa!"