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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dianne Gardner

March 5, 2025

5  out of  5
rating by Dianne Gardner
"Melissa Alvarez helped me today in Tim Wood’s office. She was efficient and friendly. She went out of her way to email me receipts for the payments I dropped off. I really appreciate the customer service she provides. Thank you."
We responded:
"Thank you Dianne, we agree, he's really great. We appreciate the review and your business!"
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Albert See

March 5, 2025

5  out of  5
rating by Albert See
"Best service. I have my auto insurance coverage with Tim Wood agency / State Farm Insurance specifically agent Melissa Alvarez for a few years, and have been extremely satisfied."
We responded:
"Thank you Albert. We appreciate your business!"
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GARY Mackinaw

March 4, 2025

5  out of  5
rating by GARY Mackinaw
"Melissa was extremely polite, professional, and helpful when I called to add my new vehicle to the policy."
We responded:
"Thank you Gary, Melissa has been doing this a long time and her experience shows. She's also a wonderful person to work with. We are very lucky. We appreciate your feedback and your business! "
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Bruce Flint

March 3, 2025

5  out of  5
rating by Bruce Flint
"always have been very pleased with his services."
We responded:
"Thank you Bruce for the feedback, we appreciate it and your business. "
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Jim McBride

February 28, 2025

5  out of  5
rating by Jim McBride
"Thhe staff at State Farm - Tim Wood are always so professional and responsive, especially Melissa. We always get an immediate reply to our questions and requests for assistance. They really are like a good neighbor!"
We responded:
"Thank you Jim, that is very kind. We appreciate your feedback and your business. Hope all is well with you! "
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Alms Underground Constr., Inc.

February 21, 2025

5  out of  5
rating by Alms Underground Constr., Inc.
"Always a pleasure to work with the staff of Tim Wood - State Farm Insurance"
We responded:
"Thank you for the feedback, we really appreciate it and your business. "
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Dev Khalsa

February 15, 2025

5  out of  5
rating by Dev Khalsa
"I have received consistent excellent service from Melissa and Tim Wood team. I feel at peace when it comes to my car insurance."
We responded:
"Thank you for the feedback , we love Melissa too! "
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manuel navarro

February 4, 2025

5  out of  5
rating by manuel navarro
"Awesome service by Melissa. She help me change my coverage and did it very quick thank you Melissa."
We responded:
"Thank you Manuel, we appreciate your business! "
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Beatriz & Manuel Perez

January 24, 2025

5  out of  5
rating by Beatriz & Manuel Perez
"Melisa Alvares,thank you so much for helping me with my home and car's insurance, you did an excellent job. and always with a smile and a positive attitude towards everyone 😊..."
We responded:
"Thank you Beatriz and Manuel for the feedback on Melissa’s help with your home insurance and auto insurance. We appreciate it and your business. "
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Daniela Diaz

January 20, 2025

5  out of  5
rating by Daniela Diaz
"Melissa Alvarez is great!!! I asked for a copy of my auto insurance she sent it so quickly!!!"
We responded:
"Thank you Daniela for the great feedback. We appreciate it. "
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BYRON LARSON

January 2, 2025

5  out of  5
rating by BYRON LARSON
"Great personal service"
We responded:
"Thank you Byron, we appreciate your business and your feedback. We always strive to give great service as well as the great products State Farm is known for. "
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Bill Kostkas

December 31, 2024

5  out of  5
rating by Bill Kostkas
"Melissa Alvarez handled my request quickly, professionally and in a friendly manner. She also immediately responded when my printer failed to print my paperwork and immediately prepared to mail it to me."
We responded:
"Thank you Bill, we appreciate the feedback and your business. Have a great New Year!"
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Jorge Miranda

December 27, 2024

5  out of  5
rating by Jorge Miranda
"Just the best insurance I have!!! Melissa helped me and they are always there to help me out!!! They take there time to give out the best hospitality with no rush!!!!!"
We responded:
"Thank you Jorge. We appreciate and value your business as well as your feedback. Happy Holidays! "
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nana flower shop

December 20, 2024

5  out of  5
rating by nana flower shop
"Thank you Melissa your always there when I need anything! Always with a big o smile ready to help any way you can!"
We responded:
"Thank you for the feedback, she and we all appreciate the kind review. "
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William Sinunu

December 19, 2024

5  out of  5
rating by William Sinunu
"Melissa and the whole team are amazing- very customer focused and dedicated to proving quality service. Kudos!"
We responded:
"Thank you William. We appreciate your feedback and your business. "
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Steve Ogden

December 18, 2024

5  out of  5
rating by Steve Ogden
"Great experience. An insurance agency that answers the phone! Easy to communicate with, quick to respond to my questions. Just started an auto policy with them and very happy with the service. Melissa was great!"
We responded:
"Thank you Steve, we try to provide great insurance products with great service. We appreciate the kind feedback. "
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Edith C Lopez

December 17, 2024

5  out of  5
rating by Edith C Lopez
"Gracias Melissa en Todo El anonen ayudarnos I y mi marido.Feliz Navidad Mil Gracias"
We responded:
"Thank you Edith for your feedback and recognition of Melissa's work. We appreciate your business and kindness. "
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Paul Rausch

December 16, 2024

5  out of  5
rating by Paul Rausch
"Melissa was so very helpful and prompt on sending the information needed"
We responded:
"Thank you Paul, we appreciate your kind words and your business!"
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Martha Pamatz

December 9, 2024

5  out of  5
rating by Martha Pamatz
"Excelente"
We responded:
"Thank you Martha. We appreciate the feedback and your review. "
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Tim Delesalle

December 4, 2024

5  out of  5
rating by Tim Delesalle
"Melissa Alvarez was a pleasure to deal with. One would expect some degree of difficulty doing a phone transaction. Quite the opposite-Melissa was attentive, efficient and a pleasure to deal with. She is a real asset to Tim Woods State Farm Insurance agency. I also did a vehicle insurance thru Arabel Bandy. She was great and streamlined the process- I would recommend her highly."
We responded:
"Thank you Tim, we all appreciate your business and the kind words. Happiest of Holidays from all of us. "
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Lyle Zdunich

December 3, 2024

5  out of  5
rating by Lyle Zdunich
"Exceptional assistance , very professional and knowledgeable"
We responded:
"Thank you Lyle, we appreciate the feedback and your business. "
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Frank Anderson

November 21, 2024

5  out of  5
rating by Frank Anderson
"Melissa Alvarez has been our life saver with our insurance. She has answered every question right away and I highly recommend her Asie Frank Anderson"
We responded:
"Thank you for the feedback Frank. We appreciate and you. "
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Barry Mickle

November 14, 2024

5  out of  5
rating by Barry Mickle
"I only needed to change my address but it easy to do with your courteous help . Thanks for the help!"
We responded:
"Thank you Barry, with such great customers like you, it makes it easy! We appreciate your business."
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Neil Alexander

November 2, 2024

5  out of  5
rating by Neil Alexander
"I was shopping around for auto insurance after decades with another carrier. State Farm offered me a lower rate than any other carrier. Thank you so much."
We responded:
"Thank you Neil! We are so glad that we could help. We appreciate your kind words and your business. "
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Andrea Rose

October 23, 2024

5  out of  5
rating by Andrea Rose
"Melissa was very helpful. I have been with this office for several decades and have gotten wonderful service from everyone there."
We responded:
"Hi Andrea, Melissa is the best and everyone here is always there to help answer questions. We appreciate your business!"