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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos Vega

December 11, 2025

5  out of  5
rating by Carlos Vega
"This office is great, been with State Farm 12 years. the people who work there are awesome, Melissa has been there the whole time ive been a client and awlays takes care of me and im always greateful when she answers my cal when i have any needs with my policy or assistance. Thank you Melissa"
We responded:
"Thank you Carlos for the great feedback and yours years of loyalty. We appreciate it. "
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Shawna K.

December 8, 2025

5  out of  5
rating by Shawna K.
"State Farm is the best! I called needing help with some billing information & Jovany solved my problem in less then 3 minutes. Grateful!"
We responded:
"Thank you Shawna, I can’t tell you how much we appreciate the review and your business! "
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Gerard McMahon

December 5, 2025

5  out of  5
rating by Gerard McMahon
"Melissa is truly client-focused, poised, professional and knowledgeable in all aspects of State Farm products and services. A joy to work with and I would recommend the Tim Wood team to anyone with insurance needs."
We responded:
"Thank you Gerard, we agree that she is wonderful to work with. Thank you and thank you for your business. "
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Sam Gudewill

December 1, 2025

5  out of  5
rating by Sam Gudewill
"I had an excellent experience working with Melissa Alvarez at State Farm! She is knowledgeable and helpful, efficient and guided me through every step with clarity. Highly recommend their service."
We responded:
"Thank you Sam. We appreciate every opportunity to help as well as your business. "
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Caitlin Singer

November 28, 2025

5  out of  5
rating by Caitlin Singer
"I'm so glad I found Tim. He's offered great rates for what I need. I mostly work with Melissa when I need anything from Tim and she is always responsive, professional, and helpful. I had no idea that anything involving insurance could be so easy and an overall good experience."
We responded:
"Thank you Caitlin. We have been very fortunate to have both great customers and great employees. Thank you for being one of them!"
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Maricela Acosta

November 25, 2025

5  out of  5
rating by Maricela Acosta
"The process was easy and no hassle! Great customer service and prompt returned calls! I’m very happy and satisfied with the agents."
We responded:
"Thank you Maricela, that’s great feedback. We appreciate it and you. "
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Harold

November 24, 2025

5  out of  5
rating by Harold
"Melissa was great solving and explaining my situation!"
We responded:
"Thank you Harold, we appreciate your business! "
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John Wagenaar

November 5, 2025

5  out of  5
rating by John Wagenaar
"Melissa is and was great to work with. She is efficient and prompt in returning emails.. Thank you Melissa"
We responded:
"Thank you John, we appreciate the feedback and your business! "
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Alms Underground Constr., Inc.

November 5, 2025

5  out of  5
rating by Alms Underground Constr., Inc.
"Alway there when you need them...best compliment for any insurance company."
We responded:
"Thank you for the feedback, we really appreciate it and your business. "
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milt fisher

October 15, 2025

5  out of  5
rating by milt fisher
"Always very prompt in any and all requests . Been very impressed with Mellisa"
We responded:
"Thank you Milt, we appreciate your feedback and your business. "
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Silvia Midencey

October 1, 2025

5  out of  5
rating by Silvia Midencey
"Have been a client for many years with State Farm. Work closely with Melissa Alvarez. She is an excellent resource knowledgeable and extremely personable. Is a pleasure to work with her and rest of the team."
We responded:
"Thank you Sylvia, we appreciate your loyalty, kind words, and your business! "
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Wayne Wagler

October 1, 2025

5  out of  5
rating by Wayne Wagler
"Responsive, accurate and great communication!"
We responded:
"Thank you Wayne, we appreciate your feedback and your business. "
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Guadalupe Wilson

September 29, 2025

5  out of  5
rating by Guadalupe Wilson
"I've been a customer for a few years now and am very happy with the service. I get timely responses to any issues I may have. The staff is knowledgeable and helpful, they answer all of my questions. They helped me find a solution with the recent increase in insurance premiums. I never have to wait a ridiculous amount of time for assistance. I’ve had several inquiries solved and am so happy with the service Arabella Bandy has shown me. She quickly finds the best solution to resolve issues. They have a great team with everyone wanting to provide exceptional service."
We responded:
"Thank you for the feedback Guadalupe! We work hard everyday to make sure you get treated right. We appreciate your business. Thank you! "
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Norvin Griner

September 9, 2025

5  out of  5
rating by Norvin Griner
"Excellent service!...Thank you!"
We responded:
"Thank you Norvin we love helping however we can. We appreciate the feedback and your business! "
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H C Graves

September 6, 2025

5  out of  5
rating by H C Graves
"Jovany Cavillo helped to handle our claim; he was timely, extremely professional, and greased the wheels with State Farm for us. It was truly a great experience."
We responded:
"Thank you Chip, we are glad we can help in any way. We appreciate the feedback and your business! "
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David Witzke

September 4, 2025

5  out of  5
rating by David Witzke
"It is always a pleasure dealing with Tim Wood and Melissa Alvarez! They are both very courteous, respectful and responsive to whatever we need!"
We responded:
"Thank you David, you guys are the best. We appreciate you so much. "
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Marcos Lopez

September 3, 2025

5  out of  5
rating by Marcos Lopez
"⭐⭐⭐⭐⭐ I’ve had an amazing experience working with Melissa Alvarez at State Farm! She is professional, knowledgeable, and always goes above and beyond to make sure I understand my coverage and feel confident in my decisions. Whether it’s answering questions, helping with policy updates, or just providing solid advice, Melissa is always quick to respond and incredibly helpful. It’s clear she genuinely cares about her clients. Highly recommend her to anyone looking for a reliable and personable insurance agent!"
We responded:
"Thank you Marco for the feedback and kind words. Melissa is such a great colleague. She does it all with a smile on her face. Thank you for your business. "
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John Parry

September 2, 2025

5  out of  5
rating by John Parry
"Melissa at this State Farm office is always responsive and helpful."
We responded:
"Thank you John, we appreciate the feedback. "
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Wiston Cardoza

August 27, 2025

5  out of  5
rating by Wiston Cardoza
"Giving it a 5-Star, Because of Melissa. shes always been great with me. I always recommend people to her. She get her job done. Always has a great attitude and willing to help me.. She great at what she does. 5 star all around. Great job Melissa. Keep it up."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sandra Bates

August 18, 2025

5  out of  5
rating by Sandra Bates
"Always courteous and very helpful"
We responded:
"Thank you Sandra we appreciate your business and the kind words. "
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TOM CHIOLA

August 15, 2025

5  out of  5
rating by TOM CHIOLA
"Melissa was terrific in assisting me to obtain a refund of my premium. The company had not taken into account that I have had security coverage for years."
We responded:
"Thank you Tom, that’s what we are here for, to help when you need us. Thank you for the kind words and your business. "
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John Battista

August 15, 2025

5  out of  5
rating by John Battista
"Melissa was efficient and quick in dealing with my request"
We responded:
"Thank you John I am so glad to hear it. We appreciate your business and your feedback. "
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Marco Hernandez

August 8, 2025

5  out of  5
rating by Marco Hernandez
"Melissa Alvarez is just the agent to go with she is very professional very knowledgeable and quick on getting all of our questions and problems resolve. I recommend state farm as ur insurance provider but definitely Melissa as ur agent."
We responded:
"Thank you for the feedback Marco. We appreciate your business and kindness. "
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Andrew Rastegar

July 30, 2025

5  out of  5
rating by Andrew Rastegar
"Arabella Bandy is great and very professional! Prompt response. highly recommend working with her"
We responded:
"Thank you Andrew, we truly appreciate the feedback and your business. We think Arabella is great also btw. She has been with us almost 5 years now with 10 years prior experience. She's great. "
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Organic SOL Music

July 17, 2025

5  out of  5
rating by Organic SOL Music
"I have been very happy with this Tim Wood agency and specifically Melissa for helping out and answering all of my questions and explaining everything very well. Highly recommend."
We responded:
"Thank you for the feedback, we appreciate it. We agree, Melissa is just terrific and we are glad she's been able to help. Thank you for your business. "